Privacy Policy

Last Updated: 19 June, 2023

Welcome to IGot1Too, your trusted travel companion! At IGot1Too, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our travel website and related services. By accessing or using IGot1Too (referred to as “the Site”), you agree to the terms and conditions of this Privacy Policy.

1. Information We Collect
   • Personal Information: When you use our Site to plan and book your travel experiences, we may collect personal information that you voluntarily provide to us. This may include your name, email address, phone number, billing address, passport details, and other relevant information necessary for travel bookings and arrangements. We only collect this information when you provide it to us directly or through a trusted third-party service.
   • Payment Information: In order to process your travel bookings and payments, we may collect your payment card details, billing information, and other financial data. Please note that we do not store your payment card details. Instead, we rely on secure payment gateways and follow industry best practices to ensure the security of your financial information.
   • Usage Information: We may collect certain information about your usage of the Site, such as your IP address, browser type, operating system, device information, and other technical data. This information helps us analyze trends, administer the Site, track user movements, and gather broad demographic information for aggregate use. We may also collect information about the pages you visit, the links you click, and the searches you conduct on our Site to improve your user experience and provide personalized recommendations.
   • Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to enhance your browsing experience on our Site. Cookies are small text files that are placed on your device to track and analyze your interactions with the Site. They enable us to remember your preferences, provide personalized content, and improve the overall functionality of the Site. You have the option to disable cookies through your browser settings, although this may limit certain features and functionalities of our Site.
2. How We Use Your Information
   • Provision of Services: We use the information we collect to provide you with the travel services you request, including processing bookings, reservations, and payments. This includes sharing your information with trusted third-party travel providers, such as airlines, hotels, car rental companies, and tour operators, as necessary to fulfill your travel arrangements.
   • Personalization and Communication: We may use your information to personalize your travel experience and provide you with relevant recommendations, offers, and promotions. We may also use your contact information to communicate with you regarding your bookings, updates, customer support, and other service-related matters. You have the option to unsubscribe from marketing communications at any time.
   • Analytics and Improvements: We analyze the information we collect to understand user preferences, optimize our Site, and improve our services. This includes conducting research, performing data analysis, and enhancing the security and functionality of the Site.

3. Information Sharing and Disclosure
   • Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, customer support providers, marketing agencies, and IT infrastructure providers. These providers are contractually obligated to protect your information and may only use it for the purposes specified by us.
   • Legal Compliance and Protection: We may disclose your information if required by law, regulation, or legal process, or if we have a good faith belief that such disclosure is necessary to protect our rights, enforce our terms and conditions, investigate fraud or security issues, or comply with a court order or governmental request.
   • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or parties involved as part of the transaction. We will notify you and seek your consent if your information will be subject to a different privacy policy.

4. Data Security
   • We take the security of your personal information seriously and implement appropriate measures to protect it against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption technology, firewalls, and secure socket layer (SSL) protocols to safeguard your information during transmission. Our internal data access controls and security policies ensure that your information is only accessible to authorized personnel on a need-to-know basis.
   • While we strive to protect your personal information, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, and therefore, we encourage you to take appropriate measures to protect your personal information, such as choosing a strong password and keeping it confidential.

5. Third-Party Links and Services
   • Our Site may contain links to third-party websites, applications, and services that are not owned or controlled by IGot1Too. We are not responsible for the privacy practices or content of these third-party platforms. We encourage you to review the privacy policies and terms of service of any third-party websites or services that you access through our Site.

6. Children’s Privacy
   • IGot1Too does not knowingly collect or solicit personal information from children under the age of 13. If you are under 13 years of age, please do not provide any personal information on our Site. If we learn that we have collected personal information from a child under the age of 13 without verifiable parental consent, we will promptly delete that information. If you believe that we may have collected information from a child under 13, please contact us using the information provided at the end of this Privacy Policy.

7. Your Choices and Rights
   • Access and Update: You have the right to access, update, and correct your personal information by logging into your account or contacting us directly. We will make reasonable efforts to accommodate your requests, subject to any legal or contractual obligations.
   • Opt-Out: You have the option to opt-out of receiving marketing communications from us by following the unsubscribe instructions included in the communication or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your bookings or other transactional communications.
   • Do Not Track: Our Site does not respond to “Do Not Track” signals from your browser. However, you can configure your browser settings to reject cookies or prompt you before accepting them. Please refer to your browser’s documentation for more information on managing cookies.

8. Changes to this Privacy Policy
   • We may update this Privacy Policy from time to time to reflect changes in our information practices. We will notify you of any significant changes by posting the updated Privacy Policy on our Site and updating the “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us
   • If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.

We will respond to your inquiry as soon as possible and work to address any concerns you may have regarding the privacy and security of your personal information.

Thank you for choosing IGot1Too as your travel companion. We are committed to ensuring that your travel experiences are not only memorable but also backed by a robust privacy framework.